Wednesday, November 04, 2009

Stick Em With the Bill

It is kind of hard to explain to a customer how their $1400 bill is accurate. Not hard, like I can't find the words. Hard, as in trying to get the customer to hear and underastand anything other than, "Of course I will waive over a thousand dollars of valid charges! That's just good business!" Now, admittedly, some jerk off did lead her to believe that it could be done, and I dealt with that internally. I don't have that kind of money to spend on a phone bill, but if I did that shit, I wouldn't expect a company just just fucking waive it. This person actually made payment arrangements on it at one point, meaning she accepted the fact that she is responsible for them. I guess she changed her mind. Not very handy for disputing the charges later.

Q. How much money did you credit her?

A. None, fucko.
Posted by peanutbutterfilthy :: 10:11 PM :: 1 Comments:

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