Saturday, October 24, 2009

Take a Laxitive

Every once in a while while on a call I find some funny notes written by other reps. For example, a long time ago, there was one that said, "Customer was acting a donkey..." which I assume the the "not get fired" way of saying they were an ass. Here is one I found today, and please note that it was written by a supervisor:

"I apologized for the customer's incontinence."

Now, I fortunately saw this during the transfer of the customer, so I was able to get all the laughing and comments out before I spoke to them. Now obviously my first instinct is to assume they meant to type "inconvenience." But that word was spelled correctly, and maybe the customer was experiencing blockage and felt like unburdening themselves. In that respect, I imagine that incontinence is inconvenient, and kudos for that supervisor for relating to the customer.
Posted by peanutbutterfilthy :: 8:02 PM :: 0 Comments:

Post a Comment